You might be hearing the words Diversity & Inclusion at nauseam as a directive your company must make. Though it seems that almost everyone knows it's something that needs to be improved or fixed, no one seems to be on the same page about how to define them, to then inform how to develop measures of success.
Diversity is quantitative. It’s the composition of your office, the people represented in your marketing campaign, the attendees in your program.
Inclusion is the quality of the experience and the method/design by which you bring in and retain people.
Diversity without inclusion is tokenism.
Inclusion without diversity is similar people with similar stakes, feeling included.
By Designing for Diversity™, you set up the conditions for inclusion to exist, as the container for diversity to thrive.